From the article:

Daniel Newman says, "Remember the days where you would schedule a doctor's appointment only to get there and wait for a couple of hours? If you had any tests done, it would take days to get results back and often you'd have to go back to the office and wait all over again? Thankfully, that's a bygone era (or at least it's getting there). Driven by the need for a better customer experience healthcare is experiencing a huge shift. And just like other industries, the digital transformation trends in healthcare aren't slowing down in 2019."

This article gives the top trends in healthcare for 2019.