In this episode, David and John reveal the details on Star2Star's upcoming event at Channel Partners in Las Vegas. They also interview Art Wittmann, ...

In this episode, The Cloud welcomes back Graham Potter to the podcast! Graham has returned from his travels to Kilimanjaro (and some fun facts to ...

In this episode, David and John interview Bill Stinnett, President and Founder of Sales Excellence, his corporate training and consulting ...

In our first episode of 2019, we reveal our new Heads In The Cloud logo as John Roth joins the team as a permanent host along with David and Graham! ...

In this episode, David is joined once again by John Roth to interview Chief Strategy Officer, Laz Gonzalez, from Zift Solutions. Zift Solutions is a ...

In this episode, David and John interview Michelle Accardi, President and Chief Revenue Officer at Star2Star Communications. Michelle covers a little ...

In this episode, David is joined once again by John Roth as co-host to interview Kevin Cox, President of GulfTech IT. Kevin's relationship with ...

In this episode, David and guest co-host John Roth chat with Dave Gilbert, lifelong entrepreneur and currently a communications Sage with Refire ...

In this episode, David and Graham chat with Dave Michels, independent industry analyst and consultant focusing on IP PBX UC strategies and solutions ...

In this episode, David and Graham are joined by Jeff Burchett, Vice President of Sales and Co-Founder at Bigleaf Networks. Jeff has spent his entire ...

In this episode David and Graham interview Partners, Kevin Emahiser and Jeff Donatini from Propel-U-4-Ward. As Star2Star's #1 Partners in lead ...

In this episode, David and Graham are joined by special guest and Heads In The Cloud fan, Michael Cromwell, Founder and CEO of EagleTEQ Solutions, a ...

David Portnowitz and Graham Potter are joined by Harvard and Oxford grad, Jonathan Edwards, live from the suburbs of London. Jonathan, a Healthcare ...

David Portnowitz and Graham Potter interview Graham's next door neighbor, celebrity chef Christopher Covelli. Chris specializes in Classic French, ...

David Portnowitz and Graham Potter are joined, in-studio, by Colin Johnston, industry expert and Executive Vice President of Strategic Channels at ...

In this episode, David Portnowitz & Graham Potter are joined by Agustin Argelich, live from Barcelona. Agustin is the Founder, President, and ...

In this episode David and Graham interview Chuck Lear, Founder and Managing Partner of Lear360. They discuss workplace productivity collaboration, ...

In this episode, we talk tech with one of the leading experts in Advanced, Disruptive, and Emerging technologies and a veteran of 30 years in the ...

In this episode, David and Graham welcome expert analyst and possible X-Men, Joel Wecksell from The Skills Connection.LISTEN NOW

In this episode, sponsored by VTech, DJ Potter brings in the beat and David gets to the meat of their interview with J.R. Simmons, President and ...

In this episode, sponsored by VTech, David and Graham talk with Tracy Venters, Chief Strategist for Town Crier Consulting. LISTEN NOW

In this episode, David and Graham interview C.H. Tong, President of VTech Telecommunications.LISTEN NOW

In this episode, David and Graham invite Hal Logan, Star2Star's very own Director of Professional Services. They discuss Hal's career and experience ...

In this episode, David is joined by special guest host, Frederick Philip von Weiss, Executive Producer of Heads In The Cloud and Creative Director at ...

In this episode, David and Graham talk shop with Chris O'Brien, Head of Sales, and Phil Keenan, President at MicroCorp.LISTEN NOW

In this episode, we travel to a galaxy far, far away to interview Paul Hoffman, President of SouthTech IT, a long-term Star2Star partner.LISTEN NOW

Get to know Star2Star's new CEO, Alan Foy, as David and Graham host him on this breaking news episode of Heads In The Cloud. Learn more about the ...

For the first podcast of 2018, David and Graham speak with Joseph Williams, an analyst and consultant in the UC industry. Joseph shares his take on ...

In this episode, David and Graham interview Doug Green, Publisher at Telecom Reseller, a leading news service that covers the latest updates and ...

In this episode, David and Graham speak with Steve Shenbaum, Founder and President of Game On Nation, an interpersonal communications and leadership ...

In this episode, David and Graham interview the podcast's first international guest, Tsahi Levent-Levi. Levent-Levi calls in from Israel to discuss ...

In this episode, our hosts discuss the latest advancement in wireless technology, 5G, with Gregory H. Collins, Founder & Principal Analyst at Exact ...

In this episode, our hosts interview one of Star2Star's very first customers, Marsha Friedman from Event Management Services (EMSI), the guaranteed ...

In this episode, our hosts talk shop with one of Star2Star's very first in-studio (and company) guest. As our first ever in-studio guest, John Roth, ...

In this episode, our hosts chat with Evan Kirstel, renowned social media influencer and 5th most influential B2B marketer in the US. Evan shares his ...

In this episode, our hosts chat with Shawn Puddester, VP of Global Service Providers at Polycom. Shawn shares his experience with Polycom and how ...

In this episode, our hosts chat with leading UC analyst and strategic consultant, Sheila McGee-Smith. Sheila provides expert insight into how contact ...

In this episode, our hosts chat with VP of Digital Transformation at Frost & Sullivan, Elka Popova. They discuss changes in the UCaaS space including ...

In this episode, our hosts chat with VTech's Director of Sales Service Providers North America, Matt Hickey. They debate whether the deskphone is ...

In the inaugural episode of Heads In The Cloud, hosts David Portnowitz and Graham Potter chat with President and Principal Analyst at COMMfusion LLC, ...

Click the link below to Join two telecom industry leaders as they discuss tips and tricks in the Unified Communications world. Plus, meet their ...

How UC Can Boost Your Bottom Line True value is not how much something costs, but rather how much something is worth. Unified communications from ...

How Star2Star Protects You From The Scourge Of Toll Fraud Toll fraud is a serious problem, and it is a growing concern as criminals continue to ...

Thunder Turned To Star2Star For Its Ease Of Use And Professional Image Manufacturers of all sizes rely on their communications system to conduct ...

Star2Star Offers Solutions To The Unique Communications Challenges Faced By Financial Services Professionals The financial industry is dependent on ...

Star2Star Helps Multi-Location Businesses Stay Connected And Improves Their Communications Multi-location businesses face the constant challenge of ...

StarSIP AlwaysUp Is The Answer For Businesses With A Legacy PBX Who Are Looking To Improve Reliability And Add Functionality Completely replacing a ...

Two Ultra-Reliable Service Options For Business Communications Both StarSIP AlwaysUp and the StarSystem provide ultra-reliable, high-quality calls ...

Star2Star Solves The Communications Problems Faced By Law Firms With A Reliable, Functional, And Advanced System Accurate and timely communications ...

If Your Business Operates An Inbound Contact Center, You Need To Check Out What Star2Star Communications Can Do For You Multi-location businesses and ...

Star2Star Offers The Simplicity, Functionality, And Scalability That Modern Retail Stores Demand America's largest retail chains face special ...

Multiple Locations = Multiple Challenges Businesses with multiple locations face extra challenges staying connected, especially if those locations ...

The Restaurant Industry Depends On Communications For Customer Service And Internal Operations, And Star2Star Is Up To The Challenge All restaurants ...

Is Your Voice Being Heard? Microsoft has been rapidly expanding its presence in the unified communications marketplace through its Lync product, ...

The Real Estate Industry Depends On Communications, And Star2Star Is Ideally Suited To Meet Its Needs Real estate property management can be ...

Star2Star Delivers Reliable Service, Regardless of the Weather Financial services representatives depend on their communications system. Clients must ...

Star2Star Improves The Operations Of Manufacturing Facilities By Connecting Locations, Adding Functionality, And Reducing Costs Manufacturers rely on ...

Star2Star Helps Agencies Of All Sizes Bring Their Communications Systems Into the 21st Century Government agencies need to be able to communicate ...

Few Industries Are As Dependent On Communication As Health Care, And No Other Communications Provider Is As Capable Of Meeting Those Needs As ...

Complete Unified Communications Solutions, Bundled To Fit a Variety of Government Organizations Governmental agencies and departments need to be ...

Scalable Cloud Communications Solutions from Star2Star Meet The Communications Challenges Faced By Car Dealerships The art of selling is essentially ...

How Star2Star Eases The Transition To Cloud-Based UC Switching to a new communications system can be very stressful for a business, as every aspect ...

Star2Star Provides Scalable Cloud Communications Solutions That Transform The Way The Landscaping Industry Does Business Communications is critical ...

Why Blended Architecture Is Right For You And Your Business There are many different VoIP providers with many different system architectures, but ...

In this episode, David and John speak with long-standing Star2Star partner, Rick Tamberrino of Logic Found. In addition to learning a little about ...

In this episode, David and John speak with Matt Stevens, CEO of AppNeta. Discover how AppNeta helps some of the largest cloud providers perfect ...

In this episode, David hosts with Frederick Weiss, in a special appearance to speak with Gordon Smith, President and CEO of Sagent. Discover how ...

Communication and collaboration platforms skyrocketed in use following the outbreak of Covid-19, among organizations across all verticals. Related: ...

WebRTC is...everywhere. WebRTC (Web Real-Time Communication) is a technology that allows Web browsers to stream audio or video media, as well as to ...

WebRTC is...everywhere, but what is WebRTC? WebRTC (Web Real-Time Communication) is a technology that allows Web browsers to stream audio or video ...

Digital transformation is creating significant changes in how businesses operate, as well as how partners sell into new markets. Desktop-as-a-service ...

You've heard the term DaaS or Desktop-as-a-Service before but didn't really buy into it. But since the release of Microsoft's Virtualized Desktop ...

You've heard the term DaaS or Desktop-as-a-Service before but didn't really buy into it. But since the release of Microsoft's Virtualized Desktop ...

Businesses are turning to Desktop as a Service (DaaS) in order to adapt to today's modern, flexible, and remote workforce. It is the most secure ...

In this episode, David and Graham welcome Gary Audin, President of Delphi, Inc. With a background including over 40 years of computer, ...

In this episode, John and David speak with Technology Evangelist Brian Franzo. Brian is a millennial keynote speaker, specializing in marketing ...

In this episode, John and David speak with Michael Sterl, CEO of Carve Digital which is a marketing firm focused on the tech industry. Michael is ...

In this episode, David and John speak with David Lewis, the Founder and CEO of DemandGen International Inc., a marketing agency that specializes in ...

In this episode, David and John speak with Heather Margolis, the founder of Channel Maven Consulting based in Boulder, Colorado. This firm focuses ...

In this episode, David and John speak with Tim Basa, president of Telegration Inc. Tim shares how this Master Agency uniquely aligns itself to ...

In this episode, David and John interview one of Star2Star's top 5 partners, Micah Bevitz, CEO of iTelecom. iTelecom specializes in cloud/IT ...

In this episode, David and John are joined by James Patrignelli, the Director of Northeast Sales, at Liquid Technology, Inc. James shares how Liquid ...

In this episode, David and John are rejoined by Zeus Kerravala of ZK Research. Listen in on an analyst's intel on today's and tomorrow's tech, and be ...

In this episode, Graham and David talk all things data security with Vincent Oh, Director of Product Management at Telesign. Learn all about ...

In this episode, Graham and David speak with special guest and former Star2Star employee Jackson Haskins, Business Development Consultant with ...

In this episode, David and John are joined by Matt Rosenthal, CEO of Mindcore Group; Mindcore is a tech services firm for businesses of all sizes ...

We're in the middle of a digital transformation revolution. Businesses everywhere are looking for opportunities to digitize their technologies, in ...

The customer experience (CX) has emerged as one of the most important business drivers, and something that your company should absolutely be ...

Over the last decade we have seen a remarkable evolution take place in cloud computing. Related: Enhance Customer Experience (CX) With UCaaS It's ...

You've likely heard about DaaS or Desktop as a Service solutions by now and wondered whether this was a new technology to adopt or another passing ...

Businesses are digitizing at a rapid pace, adding a variety of digital communication and collaboration solutions into their environments. Voice, ...

Let’s be honest—the fax machine is a mystery of the office communications ecosystem. It’s the one device you walk by thinking ...

It’s impossible to overstate the need for strong communications and collaboration in today’s workplace. More and more businesses are ...

In this episode, David and John are joined by Jeffrey Pearl, CEO Managing Partner at OTG Consulting for an intriguing talk focused on the effects of ...

Chances are you place very high importance on your customer experience (CX). After all, this has emerged as a top business driver in recent ...

The business world has become fully mobilized in recent years due to the proliferation of smartphones and bring your own device (BYOD). And as a ...

Does your business provide the tools for a remote workforce? If you are up-to-date with the digital age, chances are you do. Remote working or ...

With COVID-19 updates being released all over the world multiple times a day, many people are thinking more seriously about the ability to work from ...

As the effects of the COVID-19 pandemic continue to unfold, it becomes clearer why having viable remote working solutions are critical to ongoing ...

In this episode David Portnowitz and Graham Potter interview celebrity Chef Christopher Covelli for a second round (with a few rounds of world-class ...

In this episode, David and John speak with Jay McBain, Principal Analyst at Forrester Research, Inc. As an individual in high demand for more than 50 ...

Teamwork is a top challenge for businesses right now, at a time when enterprise collaboration depends on efficient remote infrastructure and ...

Cloud adoption and migration continues to be a top trend in the enterprise space, with global revenue expected to reach $411 billion by the end of ...

The developing coronavirus (COVID-19) issue has cast a fresh light on the evolving business landscape. Companies around the world-many of which were ...

In this episode, David and John speak with two of BetterWorld's leaders, John Jordan, General Manager, and Matthew Bauer, Co-founder and Director. ...

The enterprise technology landscape is changing as more and more companies are going through digital transformation. Related: Telework, Digital ...

The global workforce has been forever altered from the ongoing COVID-19 pandemic. Across the world, teams have dispersed, abandoning their physical ...

You may be considering making a communications upgrade to your current system. Like many other organizations, you're looking into ways that digital ...

In this episode, David and John speak with Dave Sobel, show host of "Business Of Tech" and long time expert in the field. Starting his career with a ...

In this episode, David and John speak with Theresa Caragol, CEO of AchieveUnite Inc., a consulting and education company. Theresa shares how she ...

In this episode, David and John catch up with Melissa Asevado, CEO of Preferred Voice Data Networks, a Star2Star top ten partner. The team is also ...

In this episode, David and John speak with Gregg Paulk, Chief Information Officer at Anderson Center For Autism. Gregg shares his story on becoming ...

In this episode, David and John speak with Frank Visgatis, President & Chief Operating Officer at CustomerCentric Systems LLC. Frank takes you along ...

Businesses everywhere are struggling with the same question: Is it safe to resume office operations? At this point, all 50 states have partially ...

In this episode, David and John speak with Bryan Buck and Griffin Dunn of Burwood Group, a Star2Star partner and managed service provider for unified ...

Business is rapidly changing, with more and more companies focusing on improving communication and collaboration to streamline their processes and ...

In this episode, David and John chat once again with Evan Kirstel, Social Media Digital Influencer in the B2B enterprise space. As we continue to ...

Right now, most businesses are under enormous pressure to slash unnecessary costs. Executives are challenged to do this in an intelligent way, by ...

In this episode, David and John welcome back Micah Bevitz, CEO and Founder of iTelecom for his second podcast appearance. Micah shares some exciting ...

2020 has seen a massive uptick in telehealth, with an increasing number of healthcare facilities now offering digital communications services due to ...

A leadership discussion about managing through our new normal moderated by Michelle Ragusa-McBain interviewing CEO of JS Group, Janet Schijns, and ...

As the pandemic continues to spread across the U.S., most companies are now hunkering down and refining their social distancing strategies. The "work ...

During the early stages of the COVID-19 pandemic, U.S. consumers were suddenly faced with widespread product shortages, which was something the ...

Businesses are now settling into the "new normal" of the pandemic. It's a transitory time full of uncertainty and change, especially regarding ...

In this episode, David and John are joined by Dave Michels, communications protagonist, for the second time. The conversation kicks off on the topic ...

Business leaders often want to know why they should go through the process of keeping up with the latest communications solutions. Do companies ...

Why You Should Invest in a Remote Desktop Connection for Your Company Over the last several weeks, we've been focusing on operational issues that ...

In this episode, David and John catch up with Star2Star's own Kevin McGrath, Regional Account Director. Travel back with us to the early days, way ...

The education sector is now in unchartered waters, as schools across the globe prepare to re-open for the 2020-2021 year via distance learning. ...

Over the last few years, video conferencing has grown from an emerging technology into one of the most popular business communications tools. The ...

2021 is right around the corner. However, there's one more big test that businesses will have to face before the year is over: The busy fourth ...

In this episode, David and John chat with Nick Lippis, co-founder of ONUG, the Open Networking User Group. Discover the founding story of how this ...

Purchasing a cloud-based communication system should lead to automatic time and cost savings. Yet, businesses often invest in such platforms only to ...

In this episode, David and John chat with the whole RE-INVIG posse! This show welcomes the most guests hosted to date by starring Ryan Ybarra, ...

In this episode, David and John interview Janet Schijns, CEO of JS Group, a Top 10 Women in Tech honoree, and 2019 Channel Influencer of the Year, to ...

The business phone system has evolved considerably over the last few decades, emerging as a foundational component for a variety of services ...

Making the leap to VoIP isn't always guaranteed to solve your communications challenges. Many companies migrate thinking it will lead to drastic ...

In this episode, David and John are joined once more by Heads In The Cloud's own Graham Potter as they congratulate him on his retirement. Listen in ...

In this episode, David and John welcome back Zeus Kerravala, Founder and Principal Analyst at ZK Research, for the third time by popular demand! ...

The customer experience has emerged as a top business driver in recent years. This is a trend that was already picking up steam heading into 2020, ...

EPISODE NOTES In this episode, David and John speak with Dan Ziegler, Transformation Advisor and founder of The Daniel Ziegler.co, an organization ...

VoIP was first invented back in 1995, as a solution to help companies circumvent expensive long-distance calls. With the advent of VoIP service, it ...

EPISODE NOTES In this episode, David and John speak with Steve Womer, VP of Customer and Solutions Engineering at Interface Systems, a 13-year ...

This is shaping up to be a holiday season like no other, as the surging pandemic is forcing shoppers to make online purchases from the safety of ...

In this episode, David and Frederick get to chat with Shahar Milman, VP Business Development at Galooli Group, a leading innovator of remote ...

In many ways, 2020 was a wakeup call for global businesses regarding remote work. Countless organizations learned the hard way that remote work ...

Congratulations - your business made it through 2020, proving that it's resilient and capable of handling a variety of challenges. Related: ...

EPISODE NOTES In this episode, we introduce the first show in a special series featuring Star2Star's President and CRO Michelle Accardi, focusing on ...

With all the focus on COVID-19 right now, it's easy to lose sight of just how quickly the enterprise is changing from a technology perspective. For ...

Cloud-native technologies will continue to power digital transformation strategies, says a new report from Forrester. According to the report, by the ...

Two weeks ago, I wrote a blog about video calling and starting calls with video. I got a few questions and comments about that, some saying "The ...

Curbside service is one of the hottest technologies to emerge from the pandemic. In fact, last year curbside service at retail stores increased by ...

It's hard to believe it was only a year ago that the pandemic broke out, turning the world completely upside down. In a matter of days, travel ...

We're in year two of the work from home experiment, but that doesn't mean everyone has quite managed to master the art of remote work. One widespread ...

In late March, once the Star2Star deal closed, Sangoma's CEO, Bill Wignall, did a podcast with Dave Michels and Evan Kirstel. According to Dave, "You ...

As a result of the COVID-19 pandemic, the travel industry took a considerable hit. It could still be a while before we see travel resume to ...

On January 29th, Sangoma announced a definitive agreement to acquire Star2Star, a cloud-based Communications as a Service provider with a leading ...

We've all been on more than our fair share of video calls the past 14 months. And we've probably used all the different video calling platforms ...

I'm sure we can all agree that the year 2020 changed all of us in different ways, and for many of us it changed the way we communicate. It's not ...

I've been writing a lot about video lately, because I've been thinking a lot about video lately. As many people get vaccinated, we're starting to see ...

It's impossible to say for certain that the pandemic is winding down. At this point, health experts are still trying to reign in COVID-19 and ...

We all owe a great deal of debt to the frontline/essential workers who are not able to work from home for the past 13 months, as a way of limiting ...

On June 9th, Omdia will be hosting a webinar titled "Making Sure Voice Is Heard In a Video World." If you want to register, please go here. Omdia's ...

We all owe a great deal of debt to the frontline/essential workers who are not able to work from home for the past 13 months, as a way of limiting ...

Telecom APIs in the form of CPaaS (access to telecom functions that reside in the cloud, paid for as you use them) have spurred much innovation and ...

Throughout this series, we have been exploring the impact of COVID-19 on various industries, and how organizations are recovering. Related: ...

In 2020, we all utilized new and potentially innovative ways to connect with co-workers and customers. And if we didn't already use Unified ...

Sangoma recently had the pleasure to announce that TMC, a global, integrated media company, and its TMC Labs product review division, named Sangoma's ...

Star2Star is pleased to announce that they have been recognized as a winner of the 2021 Teleworking Solutions Excellence Award by TMC. The TMCnet ...

Businesses are under increasing pressure to support remote and hybrid workers, with many now relying on tools like Microsoft Teams to help employees ...

Why is communicating with customers and co-workers different? Let's start with connecting with co-workers. In a work environment, we all have the ...

School's out for summer, so this is the perfect time to reflect on the learning technologies that help students and teachers succeed. With the chaos ...